3-Minute How-To: Service Animals - Lyft

This video explains Lyft's policy and legal requirements regarding service animals. It clarifies what constitutes a service animal, common tasks they perform, and how drivers should interact with passengers who have service animals. The video emphasizes compliance with laws and best practices for inclusivity.

What questions can you ask a rider with a service animal? What’s helpful to have in your car? This video has everything you need to feel prepared — as well as cameos from Leroy the bulldog, Priscilla the lab, and Bodie the Jack Russell.