ChatBot and LiveChat integration: Rich Messages

This video demonstrates how to integrate ChatBot's rich messages with LiveChat. It showcases how customers can interact with bots, receive product information with images and buttons, and how businesses can customize their chat widgets within the LiveChat app. The video highlights the seamless flow of customer interaction and bot response.

Rich messages (https://www.livechatinc.com/kb/rich-messages/) can help you utilize the power of your assets by sending responses that are more personal, captivating and intuitive than plain text. You can mix and match: text, images, buttons and quick replies to show off your products. See how ChatBot (previously BotEngine) works with LiveChat!