Salesforce

This video showcases how Salesforce's Engine Virtual Assistant (EVA) helps companies in the travel industry. It highlights EVA's ability to reduce support staff workload, improve response times, and save costs.

Watch the inspiring story of Customer Success Award winner, Engine (@gowithengine). A travel management platform for businesses, Engine built Eva, an AI agent that turned a painful service call into an all encompassing booking experience, delighting the customer and reducing costly support time. Watch the full Customer Success Keynote recognizing Engine here: http://sfdc.co/DF25CSKeynote #Salesforce Subscribe to Salesforce’s YouTube Channel: http://bit.ly/SalesforceSubscribe Learn more about Salesforce: https://www.salesforce.com Facebook: https://www.facebook.com/salesforce Twitter: https://www.twitter.com/salesforce Instagram: https://www.instagram.com/salesforce LinkedIn: https://www.linkedin.com/company/salesforce About Salesforce: Improve customer relationships with Salesforce, the #1 AI CRM where humans with agents drive customer success together. Our integrated platform pairs your unified customer data with trusted agents that can assist, take action autonomously, and hand off seamlessly to your employees in sales, service, marketing, commerce, and more. Disclaimer: This video is for demonstration purposes only. All account data depicted is fictional and does not contain personally identifiable information (PII). This content is intended solely to illustrate product functionality in a simulated environment.