What's New at Zendesk: May 2017
Posted on May 9, 2017
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This video highlights new features from Zendesk in May 2017. It introduces Zendesk Guide, which enhances knowledge base functionality, and showcases improved integrations with Salesforce and Jira. The video also demonstrates new emoji support within the ticketing system and the introduction of a Zendesk Certified Support Admin certification.
In this 60-minute webinar, we take you through an in-depth walk-through of all of our product updates in the last quarter. http://zdsk.co/2q10SJA