Why you should cut the small talk with your customers
Posted on Mar 28, 2019
This video uses animation and on-screen text to advocate for cutting small talk in customer interactions. It illustrates the awkwardness of forced pleasantries and suggests that directness is more effective for sales and business calls. The video concludes with the message to 'Be direct'.
Always asking your customers about their day? Maybe youβre trying a bit too hard. Professor of Social Interaction, Elizabeth Stokoe shares why you should cut the small talk with your customers. Learn more here: http://bit.ly/ownyourinteractions Want to know more about Typeform? Find us on: Website π https://www.typeform.com/ Facebook π https://www.facebook.com/typeform/ Instagram πhttps://www.instagram.com/typeform/ LinkedIn π https://www.linkedin.com/company/3226... Twitter π https://twitter.com/typeform #Startup #StartupLife #OwnYourInteractions #MakeEveryInteractionCount