Startup Videos

Zendesk Customer Story: Reverb

Posted on Nov 28, 2018

This video tells the customer story of Reverb, an online marketplace for musical instruments. It features employees discussing how Zendesk helps them connect buyers and sellers and improve customer service. The video interweaves interviews with office scenes and demonstrations of the Zendesk platform.

Musicians serving musicians: how Reverb uses Zendesk to provide a proactive, personalized customer experience.